Terms of Services

Welcome to RIMOURA

These Terms of Service explain how you can access and use our website, products, and services. By visiting our website or placing an order, you agree to follow these Terms. Please take a moment to review them carefully.

At RIMOURA, we are committed to creating premium handcrafted women’s ethnic wear - Tradition Reimagined -blending culture with modern style.

Section 1: Your Agreement With Us

By using our website, you confirm that you are of legal age in your jurisdiction or have permission from a parent/guardian. Our products are meant for personal use only. Any misuse, unauthorized resale, or unlawful activity may lead to termination of your account.

Section 2: Ordering & Payments

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.

We accept a variety of payment methods such as UPI, debit/credit cards, and digital wallets.

Prices may change without prior notice. If there’s a pricing error on our website, we will contact you before confirming your order.

Section 3: Shipping & Delivery

We currently ship across India. Shipping timelines and costs vary by location and delivery partner.

Once your order is shipped, tracking details will be shared with you. While we aim for timely delivery, external factors may cause delays.

Section 4: Returns & Exchanges

We hope you love your RIMOURA purchase. If not, you may request an exchange within 7 days of delivery.

Products must be unused, with tags intact, and in their original packaging.

Customized or personalized products are not eligible for return.

For full details, please review our Return & Exchange Policy.

Section 5: Product Information

We take care to ensure that product descriptions, prices, and images on our site are accurate. However, slight differences may appear due to the handcrafted nature of our pieces or screen display settings.

Section 6: Your Account

Creating an account makes it easier to track orders and manage purchases. You are responsible for:

Providing accurate, up-to-date information. Keeping your login credentials secure. All activity under your account.

We may suspend or terminate accounts found to be engaging in fraud, misuse, or violations of these Terms.

Section 7: Privacy & Data Security

Your trust matters to us. Personal information you share with us is handled according to our Privacy Policy.

We use secure payment gateways and encryption protocols. However, no online system is completely risk-free, and we cannot guarantee 100% security of transmitted data.

Section 8: Third-Party Links & Services

Our website may contain links to third-party websites or services. RIMOURA does not control or endorse these platforms and is not responsible for their policies or practices. Your use of such services is entirely at your own risk.

Section 9: Intellectual Property

All images, designs, text, and branding displayed on the RIMOURA website are owned by us. You may not copy, distribute, or use them without written permission.

Section 10: Limitation of Liability

RIMOURA is not liable for any indirect, incidental, or consequential damages from using our website or services.

We are also not responsible for delays, interruptions, or issues caused by factors outside our control.

Section 11: Updates to Terms

We may update these Terms occasionally. The most recent version will always be published on our website. Continued use of our services after updates indicates your acceptance of the changes.

Section 12: Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes will be handled through arbitration under the Arbitration and Conciliation Act, 1996, with Jaipur, Rajasthan as the venue.

Section 13: Contact Us

Need help or have questions? Reach us at: RIMOURA Customer Support

Contact Number: +91 8854022767

Email: support@rimoura.com

Thank you for being a part of the RIMOURA family, where we bring culture closer to today’s world - Tradition Reimagined.